December 22, 2017


This week in Westminster I spoke out against unfair delivery charges being levied on too many people in my constituency and across Scotland.  Those living in island communities are particularly subject to punitive and unfair delivery charges


Research carried out by Citizens Advice Scotland shows that online shoppers on Arran can be expected to pay a postcode lottery of up to 50% more than the rest of the UK.  Such discrimination hits shoppers hard all year round and especially at Christmas.  Rural shoppers are one of the largest bases for online shopping and such penalties are unjustifiable.  In addition such charges are not always clearly and transparently presented to consumers.


A set of standards  must be adopted for deliveries to every corner of the UK, just as we have for the delivery of letters.


It is time for the UK Government to act to protect online shoppers in island and rural communities from such sharp practices.

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